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When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.



How do you get my consent?

When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. By placing an order, you automatically consent to the use of your personal information including your name, e-mail address, shipping address, and billing address, for marketing purposes.  If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at via the contact form on our website. We do not store payment information. By placing an order you agree to allow us to provide customer names, e-mail addresses, phone numbers, IP addresses, as well as shipping and billing addresses to any and all of our peer vendors of similar products online in the event that you are banned from the use of our site and/or the purchase of our products for any reason related to the breach of our Terms & Conditions.



We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.



Our store is hosted on a WordPress & Woocommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. We store your data on a secure server behind a firewall with updated security, and encrypt your connection via SSL.



In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in, or have facilities that are located in a different jurisdiction than either you or Gensci Biotech ( If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment provider located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.



When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.



To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information to any of our third-party payment facilitators or Saas vendors, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.



If you leave a comment on our site ( you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.



By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.



We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.



If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us.




This notice is intended to provide you with information about how Gensci Biotech (the “Company”) collects, uses, and distributes information that we collect from you. Nothing in this notice should be construed as amending, modifying, replacing, or otherwise affecting the terms and conditions of any transactions between you and the Company, except that to the extent any such terms and conditions are inconsistent with the General Data Privacy Regulations of the European Union and the equivalent rules of the United Kingdom and any other applicable jurisdiction (altogether, the “GDPR”) those terms and conditions are VOID.

The Company collects certain information from and about you. This notice will explain what this information is, how it is used, what third parties receive it, and how you may instruct the Company not to collect, retain, or use certain of that information, and how to instruct us to delete this information from the Company’s own records. Please see below for: What Personal Information We Collect from You, What Non-Personal Information We Collect About You, a List of Third Parties Who Receive Information You Provide Us With Their Contact Information, and Instructions For Exercising Your Right To Instruct Us To Forget Your Information.


What Personal Information We Collect from You.

Any information that you enter into any text field on any webpage on the domain (the “Website”) will be collected by the Company for internal use except where noted otherwise in this notice.

Information that you enter into the Website at the point of account creation will be used to create a customer profile for you, except for your password. This will include any information that you provide when creating your account, including an email address and other contact information, your name, your username, and address information. The Company maintains records of its customer profiles to facilitate checkout, enable for quick or automatic logins by customers, for purposes of counting the number of its customer profiles, and so that the Website and the Company can remember this information for future orders and visits to the website. You may change this information through your account settings at any time. If you delete your account, the company may retain certain of this information for future use, including for counting the number of customer accounts that have been deactivated, unless you instruct us otherwise. The Company uses customer relationship management tools (collectively the “CRMs”) so that its internal staff can rapidly communicate order information to other internal Company personnel, for example a salesperson forwarding your shipping address to a fulfillment specialist in order to complete your order. The CRMs do not receive a copy of your customer profile except insofar as the CRM’s software is used by the Company to manage and rapidly access customer profiles. The CRMs are third parties for purposes of the GDPR.

The password that you create for your account is not known to the Company or anyone else. The Website uses digital security tools (collectively the “Security Services”) which provides a system for recognizing, rejecting, and remembering your password. Your password is not stored by the Company. This Security Services do not receive any of your information other than your password in an encrypted form, and the email address you provided at the point of account creation or to which you have changed your account settings. You may change your password or this email address through your account settings at any time. If you delete your account, your password will be lost. The Company cannot provide you with your password, though the Security Service provides tools for changing and retrieving your password. The Security Services are a third party for purposes of the GDPR.

Information that you enter into the website at the point of creating an order is retained by the Company and is distributed for certain purposes. The shipping information that you enter will be communicated to the shipping service that is selected for delivery (collectively the “Shipping Services”) for purposes of fulfilling your order. This may include use by the Company and the Shipping Services for creating a shipping label, for packaging items for shipment, and for actual delivery. The Company may work with several different Shipping Services, including the United States Postal Service, Federal Express and United Parcel Service. The information collected at the point of checkout includes a name, address, and payment information. The Shipping Services are third parties for purposes of the GDPR.

Your payment information is collected by the Website in an encrypted form and is passed on to the Company’s merchant services (collectively the “Merchant Services Providers”), where applicable, for purposes of securing payment between yourself and the Company. The Merchant Services Providers only receive information necessary to verify that any payments between yourself and the Company are authorized. The Merchant Services Providers will use encrypted tools to communicate with your bank, your credit card provider, PayPal, or whatever other accounts you use to pay for orders to the Company. Your credit card information or other payment information is not retained by the Company except as provided below. The Company does not maintain records of your credit card number or other payment information per se, except that if your billing address is the same as your shipping address and you instruct the Website to enter the same billing address as your payment address, the Website will use your stored shipping address as your billing address.

The Merchant Services Providers may receive requests from your bank, credit card provider, PayPal, or other payment providers in order to verify your transactions. The Merchant Services Providers may therefore periodically ask the Company to confirm certain of your order information, which the Company will provide if the Company believes that an order has been placed by you. The Merchant Services Providers are third parties for purposes of the GDPR.


Third Party Services.

Gensci Biotech may contract a third party saas vendor to provide invoicing and receivable services, as well as debt collections services for unpaid orders.

The Company uses “cookies.” Cookies are small files that are you communicated to your web browser so that the Website can remember the selections and inputs you have made from one webpage to another within the Website. For example, if you select products for an order and then proceed to checkout, the Website will use a cookie to ensure that information from catalog webpages is accurately received by the checkout webpage. If you do not wish to receive cookies from the Website, please contact us at the information below and discontinue using the Website. Cookies are provided by our web hosts (collectively the “Web Hosts”). The Web Hosts are third parties for purposes of the GDPR.

What Non-Personal Information We Collect About You.

The Company collects certain non-personal information about you. By “non-personal information,” we mean information about you that cannot be used, and is not stored, in a way that can identify you.

The Website will collect information about your location based on your IP address. An IP address is a non-static identifier that allows the Company to know, in general terms, where its users are located. An IP address is not the same as a physical address, and is not the same as either your shipping address or your billing address. The Company uses your IP address for internal purposes such as knowing which countries provide certain percentages of its users. The Company does not distribute your IP address to any other person. The Company does not verify your IP address or connect it to your shipping or billing address for purposes of checkout. Your IP is not and cannot be used by the Company to identify you personally. The Web Host will also know your IP address for purposes of logging visits to the Website from your IP address and for preventing distributed denial-of-service attacks, which are disruptive attacks on websites caused by very large numbers (hundreds of thousands or more) of near-simultaneous visits to the Website.

The Company collects information such as the number of users visiting the website at any given time, the times during which visitors visit the Website, the length of time that users use the website, which pages they visit, which products they order, and what other actions they take while on the website. This information is collected by the Website and is provided in an anonymized form to the Company’s data analytics providers (collectively the “Data Analytics Providers”). This information is used by the Company to track the engagement, general geographic origin, and headcount of its users. This information is combined together to provide general demographic information on the Website’s users. This information is not and cannot be used to identify you specifically. The Data Analytics Providers are third parties for purposes of the GDPR.


Instructions for Exercising Your Right to Instruct Us to Forget Your Information.

The GDPR provides a generalized “right to be forgotten,” meaning that you have the right to instruct us to delete any and all information that the Company, the Website, or any of the third parties collects about you. Please contact us in order to instruct us to forget any or all of the information that the Company, the Website, or any of the third parties collects about you.